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What sites are having problems delivering tickets?
Are all the ticketing problems due to fraudulent websites?
How do I get my money back?
Will my credit card company reverse the fraudulent charges?
What is the cut-off date to dispute charges on my credit card?
If I fill out your questionnaire, am I automatically part of a lawsuit?
What sites are having problems delivering tickets?.
If you bought your tickets from these sites you may have been defrauded or sold tickets that the company thought in good faith they would be able to deliver (we will update the list of sites as we get more information about the ticketing problems).
Are all the ticketing problems due to fraudulent websites?
Not necessarily. Some Olympics ticket buyers have reported difficulties with otherwise legitimate travel websites and travel companies. In these cases the companies may have truly believed they could get the tickets they were selling, but for various legitimate reasons were unable to do so. The result, however, was the same as with the fraudulent websites: people were promised tickets they never received. The question here is what the travel websites and travel companies may owe to the customers they failed.
How do I get my money back?
Payment by Credit Card: If you paid by credit card, you may be able to reverse the charges and should immediately contact your credit card company by calling the number on the back of your card. You must also send your credit card company a written letter notifying them of the fraudulent charges. Please keep detailed notes of any communications with your credit card company and keep a copy of any correspondence with them. Links to the fraud policies for Visa, MasterCard, and American Express are below:
Payment by Cash, Debit Card, Wire Transfer, Money Order, etc.: If you used another form of payment, please contact your financial institution immediately. You probably have significantly fewer rights than people who paid by credit card.
Will my credit card company reverse the fraudulent charges?
Many credit card companies will protect you and reverse charges incurred by fraud. However, the terms and conditions vary and you should contact your financial institution to find if you are protected.
What is the cut-off date to dispute charges on my credit card?
The Fair Credit Billing Act requires that consumers notify their credit card company of any fraudulent charges within 60 days of the charge appearing on their bill. For a summary of the act, click here .
It is up to the to the individual credit card companies to determine whether to refund fraudulent charges billed more than 60 days ago.
If I fill out your questionnaire, am I automatically part of a lawsuit?
No. We are in the process of gathering information regarding any potential causes of action against various entities. The questionnaires will assist us in understanding the extent of the potential damages and problems that have arisen from this fraud. |
